Hey there my friend, Justin here, and welcome to Just Go Grind, a newsletter for the ambitious. Thank you to the 835 of you who joined since the last edition, and to all 14,039 subscribers! To join the Just Go Grind Founder Community and view all editions of the newsletter, upgrade below:

Sponsored By: PartnerHero

There’s a secret that all savvy founders know: the key to growth is customer experience.

Companies that invest in customer experience reduce churn, increase LTV, and drive more referrals. But building a support team on your own can take a lot of time and money.

That’s why really smart founders know another secret: the best way to deliver amazing CX is by working with PartnerHero. They’ve built high-quality, affordable, on-brand CX teams for incredible brands like Loom, Miro, Lovepop, Privy, Etsy, LMNT, and more.

Whether you’re a solo founder who needs to reclaim their time, an early-stage startup just starting to think about customer support, or a scaling business that needs help keeping up, they’ve got an option that fits your needs.

Taylor Swift

You know her name.

And whether you’re a fan of her music or not, you can’t deny that the empire she’s created is incredibly impressive.

She’s not just a music star, she’s a savvy businesswoman whose neverending ambition, creativity, and work ethic have brought her to the pinnacle of the music industry.

Billboard named her Woman of the Decade at the end of 2019 and yet, since then, she’s only continued her ascent, building a $740 million fortune along the way.

Today, we’re diving into the story of Taylor Swift and what allowed her to rise to the top of the industry. At the end, I’ll share a few more of the keys to her massive success, things that all entrepreneurs can learn from.

Let’s get to it.

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